Shipping and return policies for ZELIMIR
- Shipping Info
All orders are processed within three to seven business days. Shipping times are approximate and are in addition to processing times. Standard Shipping within Europe takes about one to two weeks and for the rest of the world two to eight weeks. For customers from the European Union prices include 19% VAT(value added tax).
- Return Policy
All products purchased at "ZELIMIR Store" may be returned for a refund or exchange, within 30 days of the date you received the item minus the cost of shipping. If an exchange is being made due to an error by "ZELIMIR Store", we will pay the shipping cost of re-sending the package. If an exchange is being made for other reasons, "ZELIMIR Store" will charge the customer for additional shipping costs. Merchandise must be unopened and in its original box or package. If the merchandise is opened but defective, the defective merchandise will be replaced by an identical item, upon the return of the defective item to us. "ZELIMIR Store" will not accept packages that arrive with unpaid duty and/or customs fees or packages that come ‘Postage Due’. Shipping and handling charges are not refundable.